I've had the pleasure of working closely with Christina, and I must say, it has been a fantastic experience. Whenever I needed a detailed quote, Christina provided prompt, thorough, and accurate information, making the entire process easy to navigate. Her attention to detail has been exceptional, and I've always felt confident that we're getting exactly what we need. Whether it was by phone or email, Christina has been incredibly responsive, always accommodating rush orders and urgent requests. Her reliability and dedication have been critical to our success, and I've never had to worry about whether our orders would be handled properly and on time.
The pricing has always been fair, and the level of customer service we've received has been top-notch. Working with Christina has been an absolute pleasure.
Thank you again for your outstanding service.
Emma Lyon, Construction Administrator
It is always a pleasure working with Bay Area Temporary Sanitation. Erika Salais is very prompt and a joy to work with.
Vawn Danek
I'm an old guy, and I have lots of life experience dealing with various companies across the entire spectrum. Just like you, I live in real life; plumbers, electricians, roofers, all the trades that we depend on when we need them. We all do. Being in the trades, I use this company a lot, and in my experience with them, they operate like a fine tuned watch. Every aspect from ordering, field service and billing is always right on, every time. Their technicians do a great job representing the company; I get no complaints from my guys, and ordering is clean and simple. I have never had a billing dispute or question; it's always just right.
I trust them with my reputation - you can too.
Paul Williamson
I have been an Event Producer for 35 years and have worked with Dina who has been my Event and Sales Operations Coordinator for all my event sanitation equipment and service needs for nearly 25 years. I am always impressed with her customer service and the promise of consistent delivery. Her attention to detail and commitment to customer satisfaction are always evident throughout the years.
BATS office staff have been friendly, professional and always customer service oriented. Delivery staff are always on time and their product is always clean and in perfect condition. I have received multiple positive comments on the cleanliness of their units by guests and from my clients.
I highly recommend this business.
Mel S.
Love using BATS! Extremely easy to work with. Excellent communication. deliveries and pickups always on time. Have never had a complaint yet!
R.C. F.
BATS provided exceptional service for the Hayward Chamber of Commerce events in 2024, including three Downtown Hayward Street Parties and the Mariachi Festival. These events collectively drew over 8,000 attendees, and BATS delivered unparalleled customer service every step of the way.
From the start, they guided us on how many units we needed to accommodate our crowd size and offered insightful suggestions on placement. Their drivers were professional, punctual, and skilled, ensuring the units were unloaded safely and placed exactly where needed. After the first event, they seamlessly replicated the setup for the remaining events, saving us time and effort.
The units themselves were spotless and impeccably maintained, exceeding our expectations. Angel, our representative, went above and beyond by volunteering to assist during the events-a true testament to their dedication to the community.
As a local, minority-owned, and women-led business, BATS combines the scale and capacity of large providers with the personalized touch of a small, family-oriented company. We've referred them to many of our contractor members and other event organizers because their service truly stands out.
If you're looking for a reliable, community-focused team, you won't regret choosing BATS.
HCC Admin